Company: Forsche.ai

Location: Anna Nagar, Chennai

Employment Type: Full-Time

Experience: Minimum 1+ Years

Working Hours: 9:00 AM - 6:00 PM

Work Schedule: 6-Day Work Week (Rotational Week Off)

About Forsche

Forsche is a fast-growing organization focused on Artificial Intelligence, Robotics, Education Technology, Digital Transformation, and Skill Development. We partner with educational institutions, corporates, and learners to deliver creative technology-enabled solutions that create measurable impact.

Job Summary

We are looking for a highly motivated and target-driven Telecaller to manage both inbound and outbound calling operations. The ideal candidate will be responsible for converting enquiries into admissions or sales opportunities through effective communication, consistent follow-ups, and relationship management while maintaining accurate records in the CRM system.

Key Responsibilities

Handle all incoming enquiries professionally and provide accurate information about Forsche's products and services.

Make outbound calls to all leads generated through various marketing and business development activities.

Qualify leads, understand customer requirements, and guide them through the sales process.

Consistently follow up with prospective parents, students, institutions, and clients until closure.

Achieve assigned monthly, quarterly, and annual sales and conversion targets.

Maintain complete and accurate records of every interaction in the CRM system on a daily basis.

Update lead status, follow-up schedules, remarks, and customer information without delay.

Address all customer queries promptly and professionally while ensuring a positive customer experience.





Build strong relationships with prospective customers to improve conversions and generate referrals.

Coordinate with the Business Development and Sales teams for appointments, counselling sessions, demonstrations, and closures.

Prepare and maintain daily, weekly, and monthly call reports and sales reports.

Ensure high standards of professionalism, customer service, and communication at every stage of the customer journey.

Required Skills & Qualifications

Minimum 1+ years of experience as a Telecaller, Inside Sales Executive, Customer Relationship Executive, or similar role.

Excellent verbal communication skills in English and Tamil (mandatory).

Strong interpersonal, negotiation, and persuasion skills.

Proven ability to work under sales targets and performance metrics.

Strong follow-up and relationship-building abilities.

Customer-focused approach with excellent problem-solving skills.

Valuable knowledge of CRM software and lead management systems.

Proficiency in Microsoft Excel, Word, Outlook, and MS Office applications.

Strong organizational skills with attention to detail and accuracy in data management.

Positive attitude, self-motivated, disciplined, and able to work effectively in a fast-paced environment.

Preferred Candidate Profile

Experience in Education, EdTech, Training, IT Services, or Healthcare industries will be an added advantage.

Ability to handle high call volumes while maintaining service quality.

Strong ownership mindset with the ability to work independently and as part of a team.

Professional telephone etiquette and excellent listening skills.

If you are passionate about customer engagement, enjoy interacting with people, and thrive in a target-oriented environment, we would love to have you join the Forsche team.

📌 Telecalling Executive (Chennai)
🏢 Forsche.ai
📍 Chennai