Company Description Dream Abroad Immigration & Citizenship Consultant provides expert visa application services designed to offer clients a fast, smooth, and reliable experience. The team consists of experienced professionals with a strong track record of successful immigration outcomes.

The company supports partners and individual clients by managing the immigration process end-to-end, allowing them to focus on their core activities. Services include eligibility assessment, visa application preparation and submission, documentation guidance, and interview preparation and representation, all aimed at improving client satisfaction and long-term trust.

Role Description This is a full-time, on-site Telecaller role based in Ahmedabad. The Telecaller will handle inbound and outbound calls, provide information on immigration and visa services, and respond to client inquiries in a clear and professional manner.

Daily responsibilities include following up with leads, scheduling consultations, maintaining call records, and updating the CRM or relevant databases. The role also involves explaining service offerings, assisting clients with initial documentation requirements, and coordinating with internal teams to ensure a smooth client experience.



The Telecaller is expected to meet call and conversion targets while maintaining high standards of customer service.

Qualifications

- Strong verbal communication and active listening skills, with a clear and confident telephone presence.
- Customer service skills, including the ability to handle queries, manage objections, and maintain professionalism under pressure.
- Basic computer literacy, including use of CRM tools, email, and office applications for data entry and record-keeping.
- Sales and persuasion abilities to convert inquiries into appointments or service enrollments in an ethical and transparent manner.
- Organizational and time-management skills to manage call volumes, follow-ups, and documentation efficiently.
- Prior experience in telecalling, customer support, or front-office roles is preferred, especially in immigration, education, or consulting services.
- Comfort working in an on-site workplace in Ahmedabad and collaborating with cross-functional teams.
- Minimum educational qualification: high school diploma; a bachelor’s degree in any field is an advantage.
- Proficiency in English and local languages (such as Hindi and Gujarati) will be beneficial.

📌 Telecaller (Ahmedabad)
🏢 Dream Abroad Immigration u0026 Citizenship Consultant
📍 Ahmedabad