We are seeking a dynamic and motivated Female Telecaller to join our team. This entry-level role is ideal for freshers looking to start their career in sales and customer service. The successful candidate will be responsible for making outbound calls, promoting our products, and providing exceptional service to our clients.
Responsibilities
- Make outbound calls to potential customers to promote products and services
- Respond to customer inquiries and provide information regarding products and services
- Maintain accurate records of customer interactions and transactions
- Follow up on leads and schedule appointments for the sales team
- Achieve daily and weekly call targets as set by management
- Provide excellent customer service and resolve any issues or concerns raised by customers
Skills and Qualifications
- Excellent verbal communication skills in English and Hindi
- Strong listening skills and ability to understand customer needs
- Familiarity with CRM software and telecalling systems is a plus
- Ability to work in a fast-paced environment and handle multiple tasks
- Solid persuasive skills and ability to motivate customers to make a purchase
- Basic computer skills and proficiency in MS Office
- High school diploma or equivalent; further education in sales or customer service is a plus
Spotlight
- Cafeteria, Gifts on festivals, Career break/sabbatical, Annual leaves, Rewards & recognition, Health & insurance, Health insurance