Telecaller Agent (Ludhiana)

Telecaller Agent (Ludhiana)

04 Aug
|
Kusum Tradex
|
Ludhiana

04 Aug

Kusum Tradex

Ludhiana

The Role

Manage and respond to all buyer inquiries on our IndiaMART account. Qualify leads, pitch product/service fit, and hand off to field sales for closing.

What You'll Do

- Monitor IndiaMART inbox daily for buyer inquiries

- Respond promptly with product details, specs, pricing, or availability

- Qualify buyers (budget, timeline, needs) and log in CRM

- Schedule demos/site visits with our sales team

- Follow up on pending inquiries and conversion tracking

- Maintain accurate records of all interactions

What We're Looking For

- Experience managing marketplace accounts (IndiaMART, Flipkart B2B, TradeIndia, or similar)

- Transparent written and spoken Hindi/Punjabi + English

- Detail-oriented accurate logging is non-negotiable

- Comfortable with B2B buyers and product inquiry handling

- Can respond to messages within 2 hours during business hours

📌 Telecaller Agent (Ludhiana)
🏢 Kusum Tradex
📍 Ludhiana

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