Frankfinn is hiring Tele Counsellors to connect with aspiring students across India, understand their career goals and guide them towards the right programme. You will be the first voice a candidate hears from Frankfinn so if you are confident on call in both Hindi and English and enjoy working towards targets, we would like to meet you.

WHAT YOU WILL DO

- Outbound calling — reach out to prospective students from assigned leads and databases, and introduce them to Frankfinn’s courses.
- Lead generation — identify genuine interest, qualify leads and build a healthy pipeline for the counselling team.
- Counsel and convert — understand each candidate’s background and aspirations, answer their questions, and drive them towards admission.
- Follow up consistently — stay in touch with warm leads, schedule centre visits and counselling appointments, and close the loop.
- Maintain records — log every call, update lead status accurately, and share daily activity reports.
- Hit your numbers — work towards daily call,



lead and admission targets set for the process.

WHAT WE ARE LOOKING FOR

- Communication: fluent and confident in both Hindi and English.
- Experience: 6 months to 8 years in outbound tele calling, tele sales or lead generation. Outbound tele calling exposure is preferred.
- Education: Graduate. Undergraduates may also apply — minimum 12th pass with result in hand.
- Attitude: target-driven, patient on call, and comfortable handling rejection and follow-ups.
- Availability: able to work 6 days a week from our Sector 18, Gurgaon office.

JOB SNAPSHOT

Function

Call Centre | Domestic process

Location

Sector 18, Gurgaon, Haryana

Working Days

6 days a week (Monday to Saturday) • Sunday fixed off

Office Hours

10:00 AM – 7:00 PM

Experience

6 months – 8 years

Languages

Hindi and English – both mandatory

Open To

All candidates – female and male

Travel

Not required

📌 Tele Counsellor (Gurugram)
🏢 Fawin
📍 Gurugram