Telecalling Executive

Roles & Responsibilities:

- Call incoming leads generated through online advertisements, walk-ins, and referrals.

- Explain the services briefly and schedule appointments with counsellors.

- Maintain call records, follow-up logs, and lead status in the CRM.

- Handle basic customer queries over the phone and forward potential clients to senior staff.

- Manage front-desk responsibilities, including greeting clients and registering walk-in visitors.

- Prepare and submit daily call reports and updates to the Branch Manager.

Qualifications & Requirements:

- Any Degree.

- 6 months to 1 year of experience in telecalling is preferred.

- Good communication skills in English and Tamil; Hindi is optional.

- Basic computer knowledge and proficiency in MS Excel.

- Good interpersonal and customer-handling skills.

- Freshers with positive communication skills may also be considered.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Vadapalani)
🏢 Swift HR world
📍 Vadapalani