Technical Support (Gurugram)

Technical Support (Gurugram)

04 Aug
|
Kyndryl
|
Gurugram

04 Aug

Kyndryl

Gurugram

Roles and Responsibilities :

- Provide technical support for core network infrastructure, including routers, switches, and firewalls.

- Troubleshoot complex network issues using tools like BGP, OSPF, VLANs, STP, and Palo Alto Firewall.

- Collaborate with incident management teams to resolve high-priority incidents in a timely manner.

- Perform routine maintenance tasks such as firmware upgrades and configuration changes.

Job Requirements :

- 4-10 years of experience in IT services & consulting industry.

- Robust knowledge of Linux operating system and networking protocols (BGP, OSPF).

- Experience with change management processes (ITIL) and production support procedures.

- Proficiency in VPN troubleshooting and network security best practices.

📌 Technical Support (Gurugram)
🏢 Kyndryl
📍 Gurugram

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