Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign it evolves. As threats and technology change, we stay in step to accomplish our mission.

Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (SAML, LDAP, RADIUS, etc.)

Experience working with Firewall Central Management Systems

Experience working with a multi-factor authentication security system (tokens, certificates, CAC cards, and similar)

Working knowledge of Security services (IDS/IPS, Firewalls, etc.)

Solid ability to independently debug broad, complex, and unique networks with mixed media and protocols required

Virtualization experience is a plus (AWS, Azure, VMWare, OpenStack)

Experience with Windows and MAC OS is a plus (Debugging, Editing Registries, Plist, etc.)

Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products a plus

📌 Technical Support Engineer (Bengaluru)
🏢 Tranzeal
📍 Bengaluru