:

We are looking for a highly skilled Technical Lead - ServiceNow with extensive experience in designing, developing, and implementing ServiceNow solutions. The ideal candidate should have solid expertise in ITSM, GRC, Custom Applications, CMDB, CSM, FSO, and integrations, along with a deep understanding of ServiceNow architecture and scripting.

Key Responsibilities:

- Lead and oversee the design, development, and deployment of ServiceNow solutions.

- Architect and implement ITSM, GRC, Custom Applications, CMDB, CSM, and FSO modules.

- Develop and enhance ServiceNow applications using best practices in scripting and integrations.

- Provide technical leadership to the team and mentor junior developers.

- Collaborate with stakeholders to gather business requirements and translate them into technical solutions.

- Ensure optimal system performance, scalability, and security compliance.

- Perform integrations with third-party systems using REST/SOAP APIs.

- Manage the ServiceNow platform upgrades, patches, and system maintenance.





- Develop and maintain technical documentation and best practices.

Requirements

Required Skills & Qualifications:

- Extensive experience in IT, with a strong focus on ServiceNow development and architecture.

- Proven expertise in implementing and managing ITSM & GRC modules.

- Hands-on experience in building and customizing Custom Applications, with a deep understanding of CMDB management and optimization, along with proficiency in CSM & FSO implementation.

- Strong experience in ServiceNow scripting (Client Scripts, Business Rules, Script Includes, etc.).

- Hands-on experience with ServiceNow integrations (REST/SOAP, MID Server, etc.).

- Experience in designing ServiceNow architecture and frameworks.

- Knowledge of best practices in ServiceNow development, performance optimization, and security.

- Excellent problem-solving, analytical, and communication skills.

📌 Technical Lead (Coimbatore)
🏢 QBrainX India
📍 Coimbatore