Technical Customer Support Executive (Mumbai)

Technical Customer Support Executive (Mumbai)

04 Aug
|
Talent Corner HR Services
|
Mumbai

04 Aug

Talent Corner HR Services

Mumbai

- Serve as the initial point of contact for resolving client issues related to software and kiosk hardware.

- Troubleshoot and diagnose basic technical problems using remote tools and documentation.

- Escalate complex issues to senior support or development teams when necessary.

- Follow up with clients to ensure timely resolution and customer satisfaction.

- Log and maintain accurate records of client interactions, issues, and resolutions in the support ticketing system.

- Communicate technical solutions clearly and effectively to non-technical users.

- Continuously update your knowledge of product features and support processes.

- Adhere to internal SLAs and standard operating procedures for support resolution.

📌 Technical Customer Support Executive (Mumbai)
🏢 Talent Corner HR Services
📍 Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: technical customer support executive (mumbai) / mumbai

Subscribe to this job alert:

Get the latest job offers by email for: technical customer support executive (mumbai) / mumbai