Technical Assistant (Bengaluru)

Technical Assistant (Bengaluru)

04 Aug
|
Indian Institute of Science
|
Bengaluru

04 Aug

Indian Institute of Science

Bengaluru

The CCE at IISc Bengaluru is looking for skilled and motivated Technical Assistants to support the operational and technical management of continuing education courses and digital learning environments. The selected candidates will be responsible for assisting in the direct conduct of courses, managing online learning platforms, and providing comprehensive support for various educational, workshop, and training activities managed by the center.

Key Responsibilities

- Assist faculty, instructors, and course teams in the smooth conduct of courses at CCE.
- Actively monitor, moderate, and respond to participant queries in the online course discussion forums.
- Participate in and provide logistical and administrative support for various CCE continuing education related activities, workshops, and events.
- Assist in the maintenance, course management, and backend tracking of student engagement on the learning management platform.
- Coordinate with faculty members, office staff, and technical teams during the execution of training programmes.
- Maintain proper documentation, data entries, and records of student participation and course progression.
- Follow institutional guidelines regarding course administration, content delivery, and support standards.

Required Qualifications & Skills
- Eligibility / Educational Qualification: B. Tech / B.Sc, BCA or a 3-year Diploma in Engineering / Technology from a recognized University or Institute.
- Office Automation:



High proficiency in using all major Office tools (MS Word, Excel, PowerPoint, or equivalent open-source software) for data documentation and management.
- LMS Operations: Must be comfortable working with and configuring the Moodle LMS platform.
- Communication Skills: Positive verbal and written communication skills to interact professionally with faculty, students, and institutional staff.
- Platform Management: Ability to handle online discussion forums, track responses, and manage student queries systematically.
- Task Execution: Ability to complete assigned technical and administrative tasks efficiently within given deadlines.

Software Knowledge Preferred
- Moodle LMS (Course Management, Forum Administration, User Enrollment)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace tools (Docs, Sheets, Slides, Forms)
- Documentation using overleaf or Lyx.
- Audio and Visual technology.
- Video Editing tools (DaVinci Resolve, Filmora, Adobe premiere pro)
- Poster design and editing tools (Canva, Photoshop, Inkscape, Adobe Illustrator)
- Should be proficient to use different LLMs (GPT, Gemini, Claude)

Additional Knowledge Preferred
- Knowledge of educational technology workflows, online course management, and platform-based learner support.
- Knowledge of current digital learning trends, forum moderation techniques, and online community guidelines.
- Ability to learn new administrative tools, platforms, and institutional guidelines swiftly.

📌 Technical Assistant (Bengaluru)
🏢 Indian Institute of Science
📍 Bengaluru

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