Team Leader - (Sales -WFO) We are looking for a highly motivated and result-oriented Sales Team Leader to join our international BPO for Inbound Sales . The ideal candidate will have hands-on experience in leading a team, driving performance, and achieving sales targets in a fast-paced outbound/inbound setting. Key Responsibilities:

- Lead, coach, and manage a team of 15–20 sales agents.
- Drive high conversion rates on both inbound and outbound calls.
- Develop and implement effective sales strategies to overcome objections and close deals.
- Monitor team performance against KPIs and take corrective actions as needed.
- Analyze sales data and trends to continuously improve performance.
- Prepare and maintain daily/monthly reports and ensure SLA compliance.
- Collaborate with operations and QA teams to align on performance goals.

Required Skills & Qualifications:





- Minimum 1 year of experience as a Team Leader in an International BPO (Sales Process).
- Proven track record in sales, objection handling, and closing techniques.
- Exceptional communication and interpersonal skills.
- Proficient in CRM tools and sales reporting.
- Strong analytical, detail-oriented, and logical thinking abilities.
- Capable of coaching and motivating a high-performance sales team in a high-pressure environment. Perks & Benefits:
- Attractive performance-based incentives • Lucrative Incentives (Daily and Monthly Incentives) • Incentives (No Capping)
- Multi-Cuisine Food Facility (Dinner) •

Insurance Benefits • Attendance Bonus

- 5 Working Days
- US Shift Opportunity Location-Vashi Navi Mumbai

📌 Team Leader-International Voice Process (Navi Mumbai)
🏢 Brocus IT Solutions
📍 Navi Mumbai