The Operations Team Lead provides strategic leadership for Fortra's Security Operations group and Managed Services teams, fostering a culture of continuous learning, ensuring our analysts stay ahead of an evolving threat landscape through proactive coaching and career development. This role includes direct reports, scaling analyst performance and driving improvements. By monitoring and improving detection results, response times, and SLA compliance, you will bridge the gap between operations and security value.
Key Duties
- Understand operations framework and all relevant SLOs/SLAs applied to the detection, monitoring and mitigation of service results.
- Govern team performance and accountability, maintain incident lifecycle,
drive security objectives and produce the as much value from tool and teams.
- Track and evaluate tool and team performance, identifying trends to support operational improvements.
Process Development & Optimization
- Define and document workflows, checklists, and best practices to ensure consistency and scalability.
- Identify operational gaps to improve detection results, response times and overall incident lifecycle.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Team Lead -Security Operations (Pune)
🏢 Aeries Technology
📍 Pune
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