- Manage the end-to-end Change Management process in line with ITIL standards.
- Review, assess, and coordinate Normal, Standard, and Emergency Changes.
- Conduct Change Advisory Board (CAB) meetings and ensure proper approvals.
- Evaluate change risks, impacts, dependencies, and implementation plans.
- Ensure changes are implemented with minimal disruption to business services.
- Monitor and report change success rates, compliance, and KPIs.
- Coordinate with application, infrastructure, network, and business teams.
- Drive continuous improvement initiatives within Change Management processes.
- Maintain accurate documentation, audit records, and change schedules.
Required Skills
- 6-12 years of experience in IT Service Management or Change Management.
- Strong understanding of ITIL Change Management processes and best practices.
- Experience managing enterprise-level change requests and CAB activities.
- Hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, or similar platforms.
- Knowledge of risk assessment, change impact analysis, and governance.
- Robust stakeholder management and communication skills.
- Excellent analytical and problem-solving abilities.
📌 Tcs is hiring For Change Management in Noida on 8th Aug 26
🏢 Tata Consultancy Services
📍 Noida
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