Store Manager will be responsible for maximizing sales to drive profitability. Leads, manages and organizes the store according to BIBA’s shared values, SOP’s , policies ,customer retention & customer satisfaction . Serves as manager on duty, manager of a department and support on the floor when needed in a Symbolic leader function.

Key Result Areas for the Incumbent

- Process Responsibilities
- · Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per BIBA guidelines to maximize selling opportunities.
- · Maximize sales through joint operational and commercial focus and take action to obtain highest level of profitability and customer experience
- · Ensure the garment presentation, garment level, Inventory Management, stock consolidation & utilization, movement, transfer and visual standards are presented according to BIBA’s expectations
- Manage and ensure stock level is appropriate to maximize selling
- · Establish and oversee plans, budgets and variable costs for store
- · Accurate recording of monthly feedback on overall sale, product etc
- · Create and act on plans for future people development needs within the store
- · Ensuring completion of new projects in a timely manner
- · Understanding of Territory dynamics (demographics, consumer behaviour, market understanding etc)
- · Ensuring VM Implementation, SOP adherence, Stock Transfer, Petty cash approvals, Repairs & maintenances Follow up with management and L&D; team to ensure proper training and staff assessment is being complete





- People Management Responsibilities
- Manage, recruit, on-board, train, develop and provide succession planning for all staff and management team in the store
- · Educate and Train staffs on the effectiveness of VM for achievement of business objectives
- Ensuring Incentives and Attendance approvals
- · Responsible for overseeing development of second line through continuous coaching and mentoring with constructive feedback
- · Partner and work closely with business partners & stakeholders like local administrations, Govt. Personal & other support functions to obtain highest level of profitability and smooth functioning of business
- · Maintain regular connect with staff (Housing & Transport) and ensure welfare activities are planned
- · Ensuring current joinees onboarding and induction formalities in a timely manner
- · Manage the assistant store manager – their performance, Training, development interventions and growth Manage and provide direction to the team.
- · Set team goals and regularly measure team performance

- Financial Responsibilities
- · Cost control against budget
- · Petty cash Approvals

Key Behavioral competencies required to perform this role

- Essential

1.



Communication
2. Customer Focus
3. People Management & Development

- Desirable

1. Initiative
2. Raising Productivity/ Planning & Organizing
3. Leadership skills

Key Technical competencies required to perform this role

- Essential

1. Expertise in MS Office
2. Basic data Interpretation
3. Channel Management skills
4. Brand & product management skills
5. Understanding of the retail key performance indicators
6. Inventory Management

- Desirable

1. Negotiations Skills
2. Planning & Organizing
3. Co-coordinating & Monitoring skills
4. Ability to think , plan & execute large agenda
5. Key Performance Indicators

- · Targets vs. Achievement /KPI - Category wise , ATV ,BS & BHD etc
- · Shrinkage control as per AOP
- · Mystery shopping 90% plus
- · VM scored cards 100%
- · SPF/MPF as per AOP
- · Retention AS per AOP

The candidate would have to interact and manage the following stakeholders

- · Work closely with the leaderships of the channel partner to increase the visibility and growth of the brand
- · Work closely with Logistic partners e.g blue dart etc to ensure timely delivery of stock
- · Local government representatives of various departments
- · Mall marketing & operations team
- · Land lord in case of high street

In order to be considered for the role the ideal candidate should also have:

- · Leadership skills / Communication skills / Negotiation skills/ commercial Acumen/ process management
- · Retail/ Operational background is must

📌 Sur- Sm (Surat)
🏢 BIBA
📍 Surat