Key Areas of Responsibilities

- End to end delivery of software changes, from requirement inception to production rollout.
- Rotation to perform production support tasks, including but not limited to listed below.
- Monitoring production environment and act on production incidents
- Work on Service Request Fulfillment, Incident Management, Problem Management and Change Management.
- Manage weekend events like software releases, BCP testing, exchange rehearsal etc.
- Status reporting on Health Checks, Changes, Incidents, Capacity and Performance.
- Documentation of Application Knowledgebase, Process.
- Make monitoring tool changes aligned with changing requirements or gaps observed/reported.
- Proactively highlight risk any observed and suggest ways to mitigate impact.
- Suggest new ideas for Automation and be able to implement automation ideas.

Requirements

- Computer Science or equivalent degree




- 2 to 3 years Support experience in an Investment Banking or Financial Domain [Must Have]
- Be proficient in at least one of these common programming languages: Java, C#, C++, Typescript, Python, Shell scripting, PowerShell [Must Have]
- Robust in SQL, Linux, Scripting using Bash / Ksh.[Must Have]
- Familiar with DevOps stacks like Git, Bamboo, Jenkins, Docker, Kubernetes.
- Strong understanding in entire software lifecycle, from development to production support
- 3+ years of experience in managing multiple applications which include in-house developed or vendor based applications.
- Strong problem-solving and analytical skills.
- Strong desire to learn new technologies and equities trading workflow.
- Open-minded to adopt and propose best practice.

📌 Support Analyst, Fund Ops IT, Information Technology (Pune)
🏢 CLSA
📍 Pune