Role Purpose

The Language Specialist role is responsible to translate/ interprets/assist with the Language to assist the team and complete the required set of activities as desired from the profile this position is part of.

The larger scope of work will be defined as per the requirements of the profile though the main requirement is to provide assistance in regard to the language proficiency.

Key Accountabilities
Effective & regular follow up with customers for outstanding receivables
Ensuring processes and procedures are followed regarding customer contacts, adhering to the process policy, legal requirement, reviewing collection data and allocating resources as needed
Proactively inform any customer issues and escalation
Issues & identified mistakes are not repeated
Analyze system reports to ensure accuracy, research and resolve problems; ensure the integrity of assigned system and data.
Ensuring timely and accurate creation and maintenance of data in People soft and other accounting systems, generating reports for Management information.

Key Skills & Experiences

Required Skills –
Demonstrated effective verbal and written required language communication skills.

Qualifications –




Associate Degree or Bachelor's Degree in a relevant field of work or an equivalent combination of education and work related experience.

Physical Requirements –
Work is performed in a normal office workplace.
Ability to function effectively in different time zones.

Don't quite meet every single requirement, but still believe you'd be a outstanding fit for the job?

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At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.

We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment prospects to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Required Skill Profession

Other General

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