Company Description Counsel Union is a dedicated provider of practical psychology courses focused on improving mental health and overall wellbeing. Recognized as one of India’s trusted and top-rated platforms in this field, the organization emphasizes accessible, actionable learning for students and professionals.

Counsel

Union offers structured programs designed to help individuals build resilience, emotional intelligence, and healthier coping strategies. Team members contribute to a supportive environment that prioritizes learner success and ethical mental health education.

Role Description The Student Support Executive is a full-time, on-site role based in Noida, responsible for providing responsive, high-quality assistance to students enrolled in Counsel Union’s courses. This position involves handling incoming inquiries via phone, email, and in person; guiding students through admission, enrollment, and course navigation; and maintaining accurate student records and documentation.

The role includes coordinating schedules, supporting instructors with administrative tasks, and ensuring smooth communication between students, faculty, and other internal teams.

The Student Support

Executive also helps resolve basic issues,



escalates complex concerns appropriately, and contributes to a positive, skilled learning experience for all students.

Qualifications

- Strong administrative assistance and executive administrative assistance skills, including organizing records and managing day-to-day office operations.
- Professional phone etiquette and clerical skills for handling calls, documentation, data entry, and basic office tasks efficiently.
- Clear and empathetic communication skills to support students, collaborate with colleagues, and maintain a service-oriented approach.
- Ability to work on-site in Noida, manage multiple tasks, and prioritize effectively in a fast-paced educational environment.
- Comfort working in a mental health and wellbeing context, with respect for confidentiality and ethical standards.
- Proficiency with basic computer applications (e.g., email, spreadsheets, student management systems); prior experience in student support or customer service is an advantage.
- Relevant diploma or bachelor’s degree in any discipline; education or psychology-related background is a plus but not required.

📌 Student Support Executive (Noida)
🏢 Counsel Union
📍 Noida