- Achieve revenue, gross margin
- Control inventory level and shrinkage
- Adhere to Mockshop guidelines
- 100% SOP Implementation
- Statutory Compliance
- Achieve AOP
- SOP Implementation and Adherence in department.
- People Management
- Inventory control
- Competition update
Financial Planning & Budgeting
- Achievement of Targeted Annual Operations Planning(AOP), Gross Margin and Sales Per Square Foot (SPSF)
- Increase margins and minimize expenses
- Control shrinkage
- Achieve higher average transaction value per customer
People Management
- Control Attrition
- Product knowledge, brand differentiation
- Optimize manpower resource for category
- Functional and behavioral training
- Update category and store associates on latest development in new product/brands and presentation/selling technique
Policies, Processes & Procedures
- SOP Implementation and Adherence in department
- Achieve targeted ATS(Available to Ship) and Conversion
- Mystery Shopping Findings and Improvement
- Gather consumer data for feedback
- Adhere to Mockshop guidelines
OPERATING NETWORK
Key Interactions:
Internal
- Subordinates
- Within the Function
- Outside the Function
- Customer Sales Associate(CSA)
- House Keeping Team
- Support Function
- Security & Loss Prevention Team