What you get to do in this role:

The Global Incident Response (GIR) team consists of five units: Triage, Investigations, Incident Command, Threat Hunting and Insider Threat. You will be joining the Threat Hunting & Insider Threat program. As a Staff Business Systems Analyst, you will own a significant stake in ServiceNow s hunting strategy and risk reduction for insider threats and will be helping to mature the global programs.

- Implement, and manage the Insider Threat and Threat Hunting programs in alignment with industry best practices and regulatory requirements.
- Establish program governance, policies, and operational processes to enhance visibility into insider risks and external threats.
- Act as the primary point of contact for stakeholders, facilitating meetings, managing expectations, and addressing concerns proactively.
- Manage key metrics, reporting,



and continuous improvement initiatives to enhance threat detection and mitigation capabilities.
- Report regularly on the program status to senior management and executive stakeholders.
- Serve as a key driver to tangibly and meaningfully improve the security of the ServiceNow platform, our infrastructure, and the many ways our customers use the platform.
- Drive awareness and training initiatives to foster a robust security culture within the organization.
- Establish and mature documentation, protocols, and procedures governing Insider Threat & Threat Hunting.
- Oversee multiple projects simultaneously, ensuring alignment with business priorities, timelines, and quality standards.

📌 Staff Business Systems Analyst, Security (Ahmedabad)
🏢 ServiceNow
📍 Ahmedabad