- Generate leads: Contact potential customers to inform them about products and services
- Close sales: Use scripts and active listening to persuade customers to purchase
- Maintain relationships: Build good relationships with customers
- Answer questions: Respond to questions about products or the company
- Record calls: Record calls to analyze data and improve conversion rates
- Train new hires: Train recent hires and lead teams
Skills
- Communication: Use communication to persuade customers
- Active listening: Listen to customers to understand their needs
- Product knowledge: Understand the features of the products you're selling
- Persistence: Be persistent in your efforts to close sales
- Organization: Maintain customer information in a database
- Patience: Be patient with customers