Senior Manager, Salesforce Platform

Job Location: Chennai (5 days office)

Job type: Full time - Seeking a Senior Manager – Software Engineering (Salesforce Platform) to lead Salesforce engineering initiatives supporting Sales and Service functions. Based at the Chennai Global Capability Center (GCC), this role serves as a strategic extension of the SDS Salesforce organization, driving global delivery, platform innovation, and operational scale. The role will own the Salesforce platform engineering roadmap, lead AI-powered transformation initiatives (Agentforce / Einstein), and build a high-performing, distributed engineering organization across the US and GCC.

Key Responsibilities Leadership & Organization Build, scale, and lead a high-performing engineering organization across GCC (India). Establish robust hiring pipelines, mentoring frameworks, and performance management practices. Drive a unified global operating model with clearly defined sprint cadences, OKRs, and governance rhythms.

Platform

Ownership & Delivery Own and execute the Salesforce roadmap across Sales Cloud, Service Cloud, CRM Analytics, and enterprise integrations. Deliver and scale AI-driven capabilities, including Agentforce and Einstein-powered experiences. Lead modernization initiatives such as case management transformation and workflow automation.

Platform

Transformation & Integration Rationalize overlapping tools, eliminate technical debt, and consolidate workflows onto Salesforce. Partner with Data Engineering to centralize enterprise analytics leveraging Snowflake and Data Cloud. Design and implement secure, scalable integrations across Salesforce and enterprise platforms.

Engineering

Excellence & Governance Establish and enforce DevSecOps standards, CI/CD pipelines, and release governance practices.

Drive Salesforce

Center of Excellence (CoE) standards, including coding practices, test automation, and documentation discipline. Ensure platform stability, scalability, data integrity, and adherence to governance frameworks.



Stakeholder & Partner Management Partner with Sales Operations, Customer Service, Finance, and Product teams to align priorities and deliver outcomes. Manage SI/ISV partners to accelerate delivery and innovation.

What You Bring

Proven leadership in building and inspiring high-performing, distributed engineering teams. Demonstrated ability to drive large-scale platform transformations and cross-system initiatives. Deep expertise in Salesforce architecture, development, governance, and platform best practices. Robust focus on engineering quality, automation, documentation, and operational rigor. Excellent communication and stakeholder management skills with the ability to influence senior leadership. Requirements

Basic Qualifications Bachelor's degree in computer science, Data Science, Business Analytics, or a related field. 10+ years of experience in enterprise software engineering. 5+ years of experience leading Salesforce engineering teams. Proven expertise in Salesforce platform development, architecture, and solution design.

Experience managing distributed teams across offshore (GCC India) & dotted line reporting to US leadership.

Experience with AI-enabled Salesforce capabilities and Snowflake/Data Cloud integrations. Delta is emerging as one of the fastest growing IT Staffing and professional services company specializing in SAP, Guidewire, Cloud, AI, ML, SRE, data and applications development. Headquartered in Texas, we are a global company with offices in USA, Canada, India, Europe, Middle East, Australia.

We help clients transform through business and technology consulting, digital solutions, applications development, maintenance and support services. Visit www.deltassi.com to learn more. Delta is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, or any other characteristic protected by law.

We are committed to creating a diverse and inclusive environment for all employees.

📌 Sr. Salesforce Platform Manager (Chennai)
🏢 Delta System u0026 Software
📍 Chennai