Company Description

We @ SabPaisa are a rapidly growing company in the payments domain having developed the world's first hybrid online+e-offline payment platform.

We are a DIPP, GOI & IIMA certified innovative payment platform and payment collection partners of major banks like Bank Of India, Indian Bank, Canara Bank, Bank of Baroda, etc. having already white-labeled our products to some of these banks.

We won the award of most creative payment platform for 2017 and since then have consistently ranked among the top 10 payment platforms in India.

Our collection application suite has already processed more than INR 22 Billion, a figure that will grow exponentially over the next several months as SabPaisa's SAAS applications continue to penetrate the fastest-growing segment of the data and payment digitization sector.

We are changing the way financial institutions, hospitals, government bodies, e-commerce companies, schools, colleges, universities, councils, trusts, etc. collect money and data from their clients and customers.

WHY WE ARE DIFFERENT:

Our executive team consists of senior members with more than 90 years in banking and technology having brands in their resumes like IIT, IIM, ICICI, HDFC, Axis, etc.

Headquartered in New Delhi and led by a team with deep expertise in the banking and payments domain, SabPaisa is currently poised for explosive growth and is looking to grow its team with dynamic, smart, and ambitious people with an enormous appetite for learning who would love to be a part of a payment startup success story.

Position

Senior Operations Manager/ AVP Operations

Qualifications





Graduation in any stream (Preferably Commerce graduate)

MBA Finance (Desirable)

Location

New Delhi

Key Responsibilities

 Will lead/coordinate with operations teams at different cities

 Overall day to day operational responsibility

 Merchant Onboarding within TAT

 Defining and documenting business processes related to all aspects of merchant services (sales support, merchant applications, on-boarding, chargebacks, technical issues, fraud prevention etc.).

 Reconciliation of Nodal Bank Accounts

 Will be responsible for the various processes – data management, interaction with various client entities, billing, customer operations, etc

 Making day-to-day decisions related to the merchant services operations.

 Will coordinate with different banks / companies/Merchants

 Weekly & Monthly reporting on overall business performance

Qualifications

Work Experience

 Min of 6-12 years, preferably in operations in a Payment Gateway, Bank, NBFC

 Expert Knowledge of operational processes

 Understanding of all operational items related to merchant processing including settlements, fraud prevention, chargebacks, etc.

 Should have a strong understanding of payment processing rules, regulations, and industry standards

 Candidate should have a risk-based approach / mindset to solving problems

 Skilled at multi-tasking with the ability to prioritize key deliverables and work in a fluid, fast-paced environment.

 Strong analytical, mathematical and reporting skills.

 Excellent written and oral communication skills.

📌 Sr. Manager/AVP Operations (New Delhi)
🏢 SabPaisa
📍 New Delhi