:

Role- Sr. Business Analyst

Exp- 3-8 Years

Notice Period- 30 Days MAX

Roles & Responsibilities:

– Work cross functionally with other departments to support, gather requirements, create design documents, and assist in implementing recent business processes and configurations.

– Troubleshoot and resolve user issues in a daily support capacity in D365FO and related software.

– Configure and support Procurement and Sourcing, Master planning, Production Control, Manufacturing Execution, Warehouse Management and other SCM (Supply Chain Management) and shop floor related functions and modules.

– Support and assist supply chain tickets at our new manufacturing plant in India.

– Maintain J-sox change request process to adhere to compliance, including creating request, user follow-up, testing, training, and process improvements

– Maintain user management, access rights and manage licenses for users

– Ensure data quality standards are followed and implement best practices

– Create documentation on processes, user guides and knowledgebase articles

– Design and Test enhancements, including platform updates and bug fixes; coordinate user acceptance, regression and integration testing; make changes and corrections, as needed

– Develop training plans, materials and lead training sessions, as needed

– Mentor team members and assist with support tickets.

– Lead and support integrations, including AP Automation, Expense Management,



EDI and others

– Cross train on Microsoft Dynamics 365 for Sales to support global sales teams

– Assist with other key initiatives and other related IT projects

– Create and support training initiatives to help develop end users gain knowledge of system navigation and best practices

– Participate/Lead Kaizen (Process improvement) events to help spark change and gain process efficiencies within the functional ERP system and physical Warehouse Operations

– Stay up to date and communicate the latest trends and platform update features with D365FO

General IT support onsite, as needed

Requirements:

– 5+ years skilled experience in Microsoft Dynamics 365 for Finance and Operations

– Bachelor’s degree in Informatics, IT, Computer Science, Supply Chain or other related business degrees

– Project Accounting, Supply Chain, Warehouse experience a plus

– Experience with Microsoft Power Platform and SQL queries ideal

– Excellent oral, written and customer relationship skills to support global operations

– Solid analytical thinking and problem-solving skills

– Detailed oriented, experience analyzing data to drive strategy and results

– Strong willingness to take on new challenges, learn, and grow

– Strong sense of customer service (Servant’s heart)

– Comfortable operating independently

– Responsive to requests in a timely manner

📌 Sr. Business Analyst (Bengaluru)
🏢 Right Advisors
📍 Bengaluru