Position Overview The Storage Backup Engineer will be responsible for the administration support and optimization of enterprise storage and backup systems across client Group entities This role ensures data availability integrity and disaster recovery readiness supporting both corporate and industrial operations under the ITSS shared services model The engineer will play a key role in data center operations SANNAS management archiving and compliance
Key Responsibilities
Storage Administration oManage SAN switches enterprise storage arrays and NAS devices oPerform configuration monitoring and health checks of storage systems oEnsure proactive capacity planning and performance optimization
Backup Operations oAdminister enterprise backup solutions tape libraries and archiving systems oManage offsite backup tape handling sending and recycling oEnsure compliance with ITSS disaster recovery and business continuity requirements
Incident Problem Resolution oProvide L2L3 support for storage and backuprelated incidents oConduct root cause analysis RCA for recurring infrastructure issues
Disaster Recovery Support oSupport DRaaSIaaS solutions provided by Client Holding oEnsure readiness of disaster recovery sites and compliance with ITSS continuity standards
Governance Compliance oAlign storage and backup operations with ITSS governance cybersecurity and audit requirements oMaintain accurate documentation of configurations changes and operational reports
Continuous Improvement oIdentify automation opportunities in backup scheduling monitoring and reporting oRecommend improvements to enhance resilience reduce costs and improve efficiency
Required Skills Competencies
Solid expertise in enterprise storage systems SANNAS and backup solutions
Knowledge of tape libraries archiving operations and disaster recovery frameworks
Familiarity with ITSM tools ServiceNow Remedy or equivalent
Understanding of ITIL processes Incident Problem Change Capacity Availability
Strong troubleshooting analytical and documentation skills
Qualifications
Bachelors degree in Computer Science IT or related field
68 years of experience in storage and backup administration
Certifications preferred VMware VCP Microsoft Certified Windows Server NetAppEMC Storage ITIL Foundation
Experience in data center operations and enterprise IT environments is an advantage
Performance Metrics
SLA compliance for incident resolution and system availability
Reduction in downtime and storagebackuprelated incidents
Accuracy of backup and compliance reporting
User satisfaction scores for infrastructure services
Audit and governance adherence
📌 Specialist - System Management (Coimbatore)
🏢 LTM
📍 Coimbatore
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