Responsibilities

- Responds to employee inquiries timely.
- Performs HR transactions in Workday.
- Assists with reorganizations including position management.
- Prepares payroll information.
- Onboards/Offboards employees.
- Executes repeatable processes.
- Oversees benefits and responds to benefits issues.
- Tracks probation periods
- Assists with reporting and audit.
- Provides employment verification.
- Proactively identify potential issues and escalate unresolved matters to Tear 2, EC Manager or relevant stakeholders/COEs.

Requirements

- Passionate about customer experience.
- At least 3-5 years of experience in the general field of Human Resources services and administration in a dynamic, quick-moving environment.
- Local speaker with a fully professional level of English (and at least one more language from the region is a plus).




- Proven knowledge of international employment, payroll, global mobility practices, social security, and labor laws in India (and SEA/APAC a plus).
- Demonstrated effectiveness working with contact center technology including but not limited to contact center tracking system and Human Resources Information Systems (HRIS) Workday knowledge preferred.
- Advance skills in Microsoft Office, (and O365, SharePoint)
- Ability to manage, influence, partner, negotiate, and effectively communicate through verbal and written methods.
- Adaptive and flexible to new ideas and change.
- Ability to effectively manage sensitive and confidential issues, complex and challenging cases, and customers.

📌 Specialist, People & Culture Operations (Secunderabad)
🏢 Warner Bros. Discovery
📍 Secunderabad