Overview

Purpose of the Team

- The Customer Implementation Services team provides customer processing implementation support for Client's new and core products and services in the form of processing and technical consultancy/advisory and project management services for existing and new customers.
- We work in partnership with the account team representatives and market delivery managers / Technical account managers and product delivery in the regional offices and are focused on providing superior technical and product support to customers during their processing implementations.

- Act as central point of contact for customers and/or Client customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers' and Client's core and non-core processing systems and platforms.
- Act as processing implementation advisor, to customers' processing support staff. Provide guidance to execute all necessary processing implementation activities
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Have you good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast changing and ambiguous environment?

Role
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Assures processing interfaces with Client's electronic payment processing systems are compliant with Client's global product rules and specifications.
- Execute extensive and comprehensive initial end-to-end processing system impact analyses for multiple key customer processing implementation projects in parallel.
- Execute standard and non-standard customer testing processes, focus on technical processing customer interfaces.





All About You Typical Day in the Role Compelling Story & Candidate Value Proposition Candidate Requirements 1 Project Management, Payments Processing Knowledge, Standard and nonstandard testing 2 3+ years 3 Project Management, Payments Processing Knowledge, Standard and nonstandard testing 1 2 3 Rate (1= Not Significant / 5= Integral) C

- Education: Bachelor's degree in Information Technology, Computer Science, Programming, Systems Engineer, Computing Systems Engineer, Telecommunications Engineer or similar
- Ability to interact well with customers
- Strong verbal and written communication skills with ability to leverage these skills in a teaching environment
- Project management skills.
- Experience with card management systems
- Relevant experience in "Information Technology” system knowledge, with understanding of network technology, applications, and project management.
- Design thinking
- Ability to design HTML using CSS
- SQL basic - intermediate knowledge
- Experience using and querying databases
- API Knowledge for Java and open languages
- Development systems methodologies knowledge
- Card payment, Authorization, Clearing and Settlement processes knowledge
- Know the basics of 4 party model
- Familiar with currency conversion concepts
- English spoken, Spanish will be an advantage
- Occasional domestic and international travel Story Behind the Need - Business Group & Key Projects
- Surrounding team & key projects
- Purpose/Size of this team
- Reason for the request
- Motivators for this need
- Increase Staff Need/ Replacement?
- Project?




- CIS LAC Team - Core implementation projects
- Replacement for a resource whose contract is ending
- Replacement
- Hours/Shift worked
- Key tasks and rhythm
- Interaction with outside the team
- Interaction level with others (clients)
- Required to travel or work remotely (expenses required?)
- 05:30 PM to 02:30 AM IST
- Project Management, Internal & External stakeholder management and Knowledge of payments ecosystem
- External stakeholders (Clients) + Internal stakeholders (including teams outside work location)
- Moderate to High (Depending on the customer requirement)
- Travel to work minimum thrice in a work week (Hybrid work solution)
- What makes this role interesting?
- Competitive market comparison
- Unique selling points
- Value added or experience gained
- The role combines technical depth (authorization, clearing, settlement, testing) with customer advisory and stakeholder management
- You work directly with global payment networks and rules, not proprietary or isolated systems
- Gain insight into how all Client products are used worldwide, with opportunities for full-time employment depending on performance, business needs, and available roles.
- Strong understanding of global payment rules, specifications, and compliance. Experience managing parallel, complex implementations in LAC region.
- Top 3 must-have HARD skills
- Depth of experience with each
- Stack-ranked
- Top 3 must-have SOFT skills
- Depth of experience with each
- Stack-ranked
- Years of experience required
- Key performance measurements
- Degrees or certifications required
- Disqualifiers
- Typically, 3-5 years in: Payments, Project Management, Technical delivery, Banking / fintech / network roles
- Ability to adapt to different scopes, risks, and dependencies, Customer-facing experience, Clear communication skills.
- Language/Communication Level
- English required
- Other language(s) required
- 5/5
- Yes

📌 Specialist, Implementation - Level 8 (Pune)
🏢 PRI INDIA IT SERVICES PRIVATE
📍 Pune