04 Aug
|
DigiRecruitx
|
Mumbai
04 Aug
DigiRecruitx
Mumbai
- We are seeking a dynamic Solutions Consultant to join our team. In this role, you will dive deep into client needs, analyzing business contexts, and conducting primary and secondary research to understand complex problems.
- You will collaborate with subject matter experts, consultants, and internal product teams to generate effective and creative solutions.
- A critical part of your role will involve designing these solutions as compelling stories that align with our offerings, presenting tailored strategies to client stakeholders, and serving as a vital bridge between internal teams and external clients to drive results and customer excellence.
Key Responsibilities
- Collaborate with sales and client teams to deeply understand client problems and the broader business context.
- Analyze client needs and conduct thorough primary and secondary research to develop a deep understanding of the problem.
- Collaborate with SMEs, consultants, and internal product teams to formulate effective and innovative solutions for client problems.
- Design solutions in the form of a compelling story that aligns with our offerings and effectively solves the clients problem.
- Engage with client stakeholders to understand their needs, present tailored solutions, and deliver presentations that captivate, inspire, and persuade.
- Approach tasks and projects with a strategic mindset, proactively spotting opportunities to create value.
- Partner with the project management team to execute all assigned projects seamlessly,
ensuring they meet agreed impact metrics and client objectives while maintaining quality benchmarks.
- Help the project management team to showcase the impact of the intervention to key client stakeholders.
- Serve as a bridge between internal stakeholders, such as sales, product, project management, and consultants, and external client stakeholders.
- Manage and engage with various stakeholders to drive results, going above and beyond to delight customers and build loyalty and advocacy through outstanding service delivery.
Required Skills and Qualifications
- MBA or PGDM degree, with a strong knack for thinking like a consultant.
- Minimum of 2 years of experience in HR consulting, L&D; consulting, research, or business consulting.
- Well-developed core consulting skills, including primary and secondary research, problem statement identification and analysis, hypothesis thinking, creative thinking, and data analysis.
- Strong ability to make sense of complex information with a strict attention to detail.
- Proven ability to craft and tell great stories, coupled with stellar written and verbal communication skills.
- Intermediate to advanced working knowledge of the Microsoft Office Suite, specifically Excel and PowerPoint.
- Confidence and emotional maturity to effectively work with senior executives.
- A mindset of high ownership and accountability for your work.
- Curious, self-driven, creative, unafraid to fail and learn, and ready to make things happen.
📌 Solutions Consultant (Mumbai)
🏢 DigiRecruitx
📍 Mumbai