Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.

Must have skills : ServiceNow IT Service Management (ITSM) Good to have skills : NA Minimum 12 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Solution Architect, a typical day involves interpreting client needs and transforming them into unique and actionable solutions. This role requires close collaboration with sales and delivery teams to craft strategies that not only meet client expectations but also strengthen the overall business proposition. The position demands continuous engagement with various stakeholders to ensure that the solutions developed are practical, innovative, and aligned with the client s goals, fostering a seamless integration of technology and business objectives.

Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.





Expected to provide solutions to problems that apply across multiple teams.

Lead the design and implementation of scalable solutions that address complex client challenges.

Facilitate communication between technical teams and business stakeholders to ensure alignment and clarity.

Mentor junior team members to support their professional growth and enhance team capabilities.

Professional & Technical Skills: Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).

Robust expertise in designing and deploying IT service management frameworks within enterprise environments.

Experience in integrating ServiceNow ITSM with other enterprise systems and platforms.

Ability to analyze complex business processes and translate them into technical solutions using ServiceNow ITSM.

Skilled in troubleshooting and optimizing ITSM workflows to improve service delivery and operational efficiency.

Excellent communication skills to articulate technical concepts to diverse audiences and facilitate collaboration.

Additional Information: The candidate should have minimum 12 years of experience in ServiceNow IT Service Management (ITSM).

This position is based at our Bengaluru office.

A 15 years full time education is required.

📌 Solution Architect (Bengaluru)
🏢 Accenture in India
📍 Bengaluru