Job Title - Veeva Vault RIM Platform Administrator

Experience: 5–8 Years

Location: Offshore Any Birlasoft Location

Job Summary

We are looking for an experienced Veeva Vault RIM Platform Administrator / SME to support enterprise Regulatory Information Management (RIM) platforms and document migration initiatives. The role requires hands-on expertise in Veeva Vault configuration, security administration, metadata model, document management, business objects, APIs, workflows, and platform administration.

Experience supporting data migration, archival, or system decommissioning projects will be an advantage.

Key Responsibilities

Platform Administration

Administer and maintain the Veeva Vault RIM platform, ensuring high availability, security, and operational stability.

Perform platform configuration, release management, and environment promotion activities.

Support platform upgrades, configuration deployments, and regression validation.

Vault Configuration

Configure and maintain Document Types, Object types, Fields, Picklists, Lifecycles, Workflows, Document Naming Rules, and Business Rules.

Configure standard and custom business objects and document classifications.

Manage Vault Configuration Packages and setting deployments.

Configure document lifecycle states and state transitions.

Security & Access Management

Configure and administer Role-Based Access Control (RBAC).

Manage Security Profiles, Permission Sets, User Roles, Dynamic Access Control, Groups, and Domain Security.

Provision and deprovision users and service accounts.





Implement least-privilege access aligned with compliance requirements.

Metadata & Business Object Management

Design and maintain metadata models supporting Regulatory business processes.

Configure and manage standard and custom business objects.

Maintain object relationships, reference fields, parent-child hierarchies, and object dependencies.

Support metadata governance and data quality initiatives.

API & Integration Support

Support integration using Veeva Vault REST APIs, Direct Data API, VQL, Export Document Versions API, and Audit Trail API.

Configure and troubleshoot API integrations with enterprise applications and AWS cloud services.

Support metadata extraction, document export, and archival initiatives.

Monitor API usage and assist in performance optimization.

Migration & Archival Support

Support document, metadata, audit trail, and business object extraction for migration and archival projects.

Generate Vault Configuration Reports and Configuration Migration Packages.

Validate migration completeness through reconciliation and metadata verification.

Support system decommissioning activities.

Compliance & Validation

Ensure platform configuration complies with GxP, 21 CFR Part 11,



and internal quality standards.

Support Computer System Validation (CSV), audit readiness, and inspection activities.

Maintain configuration documentation, SOPs, and validation artifacts.

Platform Monitoring & Support

Monitor Vault background jobs, integrations, and platform health.

Troubleshoot platform configuration, security, and workflow issues.

Provide L2/L3 production support and incident resolution.

Collaborate with Veeva Support to resolve platform-related issues.

Preferred Skills

Experience with enterprise migration or archival projects.

Experience integrating Veeva Vault with AWS or other cloud platforms.

Knowledge of Amazon S3, AppFlow, or middleware platforms.

Familiarity with Agile delivery methodologies.

Experience supporting regulated Life Sciences organizations.

Qualifications

Bachelor's degree in Computer Science, Information Technology, Life Sciences, or a related discipline.

Veeva Vault Administrator Certification or Veeva Vault Configuration Certification (preferred).

Desired Competencies

Strong understanding of Regulatory Information Management business processes.

Excellent analytical and troubleshooting skills.

Strong communication and stakeholder management capabilities.

Ability to translate business requirements into Vault configurations.

Experience working with cross-functional teams, including Regulatory Affairs, Quality, IT, and external vendors.

Exposure to AWS cloud services and enterprise integration architectures.

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🏢 Birlasoft
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