Key Responsibilities:

- Support the operations team in executing day-to-day activities across various departments (e.g., supply chain, production, logistics, customer service, etc.).
- Monitor and improve operational performance metrics to ensure efficiency, quality, and customer satisfaction.
- Assist in the implementation and monitoring of operational strategies, policies, and procedures.
- Collaborate with other departments to identify opportunities for process improvements and cost reductions.
- Prepare regular reports on operational performance and provide analysis to senior management.
- Supervise and coordinate the work of junior staff to ensure timely and accurate completion of tasks.
- Ensure compliance with relevant regulations, company policies, and industry standards.
- Manage and resolve operational issues, escalate concerns to the appropriate leadership when necessary.
- Assist in inventory management, order fulfillment, or supply chain coordination, depending on the business needs.
- Implement and maintain process controls to ensure optimal operational performance.

📌 Short Term Disability Unit Leader (Noida)
🏢 MetLife
📍 Noida