Shift Supervisor (Mumbai)

Shift Supervisor (Mumbai)

04 Aug
|
Peninsula Redpine Hotel
|
Mumbai

04 Aug

Peninsula Redpine Hotel

Mumbai

Responsible for checking in and out the hotel guests

Assisting guests efficiently, courteously and professionally in all front office related functions

And to maintain a high standard of service and hospitality at all times.

Other Duties

Greet all Guests at all the time in a friendly and helpful manner, and attempt to learn and use Guest’s names at every opportunity.

Upon Check in, ensure that the Guest completes his registration card completely and legibly, and that the guest is assigned a room of the Type and the rate indicated on the Reservation.

Accommodate Guest’s special requests whenever possible, assist in pre-registration and room blocking whenever necessary.

Stay up to date on Room Rates, Special Packages, Discounts and how to handle each.

Qualifications Graduation/Diploma in Hotel Management

Experience - 2 - 10 yrs

Excellent in communication

Property: Peninsula Red-Pine Hotel

Primary Location: India-Maharashtra

Pay Basis: Monthly in Indian Rupees (INR)

Schedule: Full-time

Job Level: Hourly/Entry Level Employee

Job: Front office Executive

Job Category: Front office To apply send resume to: [email protected] To know more contact HR dept. : Landline : 022-409-12303 / 022-409-12345

Develop a marketing communications plan including strategy, goals, budget and tactics

Develop media relations strategy, seeking high-level placements in print, broadcast and online media

Coordinate all public relations activities

Direct social media team to engage audiences across traditional and new media

Leverage existing media relationships and cultivate new contacts within business and industry media

Manage media inquiries and interview requests

Create content for press releases, byline articles and keynote presentations

Monitor, analyze and communicate PR results on a quarterly basis

Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.

Other Duties

Attends and contributes to all training sessions and meetings as required.

Exercises responsible behavior at all times and positively representing the hotel team and Hotel Group.

Maintains strong, qualified relationship with relevant representatives from competitor hotels, business partnersand other organizations.

Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to computer resources, fire, hygiene, health and safety.

Ensures high standards of personal presentation and grooming. Responds to changes in the Front Office function as dictated by the industry, company and hotel.

Carries out any other reasonable duties and responsibilities as assigned.

Qualifications Degree / Diploma in Hotel Management

Relevant work experience

Under-Grad

E3 - 10 years of experience

Property: Peninsula Red-Pine Hotel

Primary Location: India-Maharashtra

Pay Basis:



Monthly in Indian Rupees (INR)

Schedule: Full-time

Job Level: Hourly/Entry Level Employee

Job: Sales Executive

Job Category: Sales & Marketing To apply send resume to: [email protected] To know more contact HR dept. : Landline : 022-409-12303 / 022-409-12345

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor.

Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems Qualifications 10th Grade & Above

Relevant work experience

Property: Peninsula Red-Pine Hotel

Primary Location: India-Maharashtra

Pay Basis: Monthly in Indian Rupees (INR)

Schedule: Full-time

Job Level: Hourly/Entry Level Employee

Job: Room Attendant

Job Category: Housekeeping Department To apply send resume to: [email protected] To know more contact HR dept. : Landline : 022-409-12303 / 022-409-12345

To ensure the smooth and efficient operation of the Front Office department

Co-ordinate with various other departments in order to ensure personalized, prompt and flawless service to all guests.

The position will also act a as a ‘One Point Contact’ for all the in-house guests, in case of guest requests, complaints or any other feedback.

Qualifications Graduation /Diploma in Hotel Management

3 - 10 years of experience

Excellent in communication

Property: Peninsula Red-Pine Hotel

Primary Location: India-Maharashtra

Pay Basis: Monthly in Indian Rupees (INR)

Schedule: Full time

Job Level: Hourly/Entry Level Employee

Job: Shift Supervisor

Job Category: Food & Beverage To apply send resume to: [email protected] To know more contact HR dept. : Landline : 022-409-12303 / 022-409-12345

Establishes good rapport with guests, and renders a personalized service in a business manner Primary Duties / Scope Assists in blocking rooms for VIP Arrivals and ordering special amenities according to the guest level of VIP status.

Acts as centre of information on hotels services and facilities, local tourist attractions and prominent landmarks.

Checks on daily birthdays for in-house guests and accordingly orders amenities.

Carries out room inspections for all VIP arrival rooms, and a minimum of 5 other daily arrival rooms.

Escorts VIP and other important guests upon arrival to their rooms.

Checks and follows-up with rooms service that all amenities are placed according to VIP procedure.





Ensures General Manager and FOM are kept informed of all developments and guest’s feedback. Acts as an in-house sales representative by soliciting potential accounts and sales leads Qualifications Graduation /Diploma in Hotel Management

1 - 5 years of experience

Excellent in communication

Property: Peninsula Red-Pine Hotel

Primary Location: India-Maharashtra

Pay Basis: Monthly in Indian Rupees (INR)

Schedule: Full-time

Job Level: Hourly/Entry Level Employee

Job: Guest Relationship Executive/Hostess

Job Category: Food & Beverage To apply send resume to: [email protected] To know more contact HR dept. : Landline : 022-409-12303 / 022-409-12345

Responsibilities include the inspection and operation of the dish machine for cleanliness, and the proper distribution of soap, water, and rinse solution.

Responsible for proper handling of the china, glass and silverware.

Maintain the cleanliness of loading dock areas.

Involves heavy lifting and contact with industrial strength chemicals.

Must be able to work on a flexible schedule.

Qualifications Graduation /Diploma in Hotel Management

1 months - 5 years of experience

Positive in communication

Property: Peninsula Red-Pine Hotel

Primary Location: India-Maharashtra

Pay Basis: Monthly in Indian Rupees (INR)

Schedule: Full-time

Job Level: Hourly/Entry Level Employee

Job: Steward/Stewardess

Job Category: Food & Beverage To apply send resume to: [email protected] To know more contact HR dept. : Landline : 022-409-12303 / 022-409-12345

Prepares, arranges and serves all food according to the standard set by the Executive Chef.

Does mise en place, preparations, cooking and arranging of food as instructed.

Coordinates activities of Commis cooks and kitchen stewards to ensure an efficient and smooth food service.

Controls cost by minimizing spoilage, waste and exercising portions control.

Handles machines, furniture, equipment and utensils the proper way and maintain their cleanliness.

Attends training classes, staff meetings and make suggestions for improvement.

Makes use of standard recipes and presentations, set by the chef.

Follows established procedures and performs special duties as may be assigned by this supervisors.

Takes care of his personnel cleanliness, his uniforms and hotel property.

Follows and check his sections working schedule as planned and obeys all hotel regulations, schedules and break times of staff an a daily basis.

Qualifications Graduation /Diploma in Hotel Management

1 - 10 years of experience

Average communication skills

Property: Peninsula Red-Pine Hotel

Primary Location: India-Maharashtra

Pay Basis: Monthly in Indian Rupees (INR)

Schedule: Full-time

Job Level: Hourly/Entry Level Employee

Job: Chef

Job Category: Food Production To apply send resume to: [email protected] To know more contact HR dept. : Landline : 022-409-12303 / 022-409-12345

📌 Shift Supervisor (Mumbai)
🏢 Peninsula Redpine Hotel
📍 Mumbai

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