Servicenow Architect (Bengaluru)

Servicenow Architect (Bengaluru)

04 Aug
|
Deloitte US-India Offices
|
Bengaluru

04 Aug

Deloitte US-India Offices

Bengaluru

Roles and Responsibilities :

- Design, implement, and maintain ServiceNow ITSM solutions to meet business requirements.

- Develop and maintain CTA (Change, Problem, Incident) processes, workflows, and procedures.

- Collaborate with stakeholders to identify opportunities for process improvements and optimize IT operations.

- Provide technical guidance on Discoverer reports, dashboards, and other analytics tools.

Job Requirements :

- 10-19 years of experience in IT services & consulting industry.

- Robust expertise in ServiceNow platform including ITOM (IT Operations Management), CMDB (Configuration Management Database), Discoverer reporting tool.

- Proven track record of implementing successful change management initiatives using Change Management module (CTA).

📌 Servicenow Architect (Bengaluru)
🏢 Deloitte US-India Offices
📍 Bengaluru

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