Project Role Service Management Lead Project Role Description Lead the delivery of programs projects or managed services Coordinate projects through contract management and shared service coordination Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills Ansible on Microsoft Azure Good to have skills DevOps Architecture DevOps Minimum 3 year s of experience is required Educational Qualification 15 years full time education Summary As a Service Management Lead you will lead the delivery of programs projects or managed services Coordinate projects through contract management and shared service coordination Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda You will be responsible for overseeing the successful execution of service management initiatives and ensuring alignment with organizational goals Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work-related problems - Lead the delivery of programs projects or managed services - Coordinate projects through contract management and shared service coordination - Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda - Provide strategic direction and guidance to the service management team - Ensure the successful execution of service management initiatives Qualified Technical Skills - Must To Have Skills Proficiency in Ansible on Microsoft Azure - Good To Have Skills Experience with DevOps DevOps Architecture - Strong understanding of cloud computing principles and practices - Experience in implementing automation solutions using Ansible on Microsoft Azure - Knowledge of IT service management frameworks such as ITIL - Ability to analyze and optimize service delivery processes Additional Information - The candidate should have a minimum of 3 years of experience in Ansible on Microsoft Azure - This position is based at our Bengaluru office - A 15 years full-time education is required 15 years full time education About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status military veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by applicable law Our rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities

📌 Service Management Lead (Bengaluru)
🏢 Accenture
📍 Bengaluru