- Troubleshoot Technology Issues.
- Install And Maintain Equipment And Software.
- Ask Questions To Pinpoint The Problem. Perform Remote Troubleshooting.
- Help New Employees Set Up Their Workstations.
- Maintain And Upgrade Equipment As Needed.
- Train Recent Employees To Use a Company's Software And Apps.
- Work With Existing Vendors To Evaluate New Technology.
- Respond To Ad Hoc And Urgent Requests.
- Advise Executives On The Best Technological Solutions For An Organization.
- Monitor The Performance Of a Company's Desktop Infrastructure And Provide Suggestions To Improve Efficiency.
- Test, Install And Set Up Application Programs On User Workstations.
- Test Network Connections.
- Train End Users When New Software Or IT Regulations Arrive At a Company
KRA-
- Troubleshoot technology issues.
- Install and maintain equipment and software.
- Ask questions to pinpoint the problem. Perform remote troubleshooting.
- Help new employees set up their workstations. Maintain and upgrade equipment as needed.
- Train new employees to use a company's software and apps.
- Work with existing vendors to evaluate new technology.
- Respond to ad hoc and urgent requests.
- Advise executives on the best technological solutions for an organization.
- Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency.
- Test, install and set up application programs on user workstations.
- Test network connections.
- Train end users when new software or IT regulations arrive at a company
📌 SERVICE DESK ENGINEER (Kolkata)
🏢 Allied Digital Services
📍 Kolkata
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