- Facilitate Cross-Team Collaboration: Build consensus across teams to solve complex problems and align on business goals.
- Project Execution: Work on scope project work, partner with product management and engineering to balancing short-term delivery needs with long-term product goals.
- Deliver End-to-End Experience: Design and model comprehensive user experiences, emphasizing user needs and problem-solving in presentations. Develop clear user flows, detailed specifications, and prototypes to effectively demonstrate the user journey.
- Expand and maintain UX guidelines: Identify and explore additional use cases beyond single projects to enhance existing guidelines and patterns for company-wide use
- Creative Problem Solving: Produce high-quality, research-based creative solutions to complex problems.
- Collaborative Culture: Foster a culture of collaboration and inclusive decision-making.
- Effective Communication: Document and communicate designs effectively with stakeholders and development teams.
- Process Improvement: Collaborate with UX design leads and team members to improve processes and standards.
- Bonus Points:
- Knowledge of the cybersecurity industry or IT management.
- Experience with design systems and platform design work.
Qualifications
- Experience: 3+ years in UX/product design, preferably in SaaS or platform services.
- Design Tools: Proficiency with Figma is a must; familiarity with other prototyping tools (e.g., Sketch, Adobe XD, InVision) is a bonus.
- Communication: Excellent verbal and written communication skills in English and Mandarin.
- Collaboration: Robust interpersonal skills and the ability to work in cross-functional teams. A team player who can also work independently.
- Problem-Solving: Ability to solve complex design problems and make data-driven decisions.
- User-Centered Design: Deep understanding of user-centered design, interaction design, and information architecture. Capable of delivering product design solutions, including user flows, wireframes, prototypes, and final designs.
- Agile Development: Experience with agile development processes. Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Education: Bachelor's degree (or higher) in a related field (e.g., UX Design, HCI, Product Design) or equivalent practical experience.