J ob Summary

Provide technical skills that cover abroad range of disciplines and/or a particular technical discipline that is ofsignificance to HCA. Perform technicalproject assigned with minimal supervision. Identify, investigate, evaluate and become proficient in newtechnologies and technical disciplines that are of significance to HCAHealthcare.

Work with senior team members todevelop analytical and design ability, high degree of creativity,troubleshooting and innovation ability; knowledge of the business implicationsof technical approaches, directions and solutions; ability to innovate in complextechnical areas, ability to achieve results, project planning and coordinationskills, and communication skills.

Specific responsibilities includeimplementation of software systems on various hardware platforms, operatingsystem installation and customization where applicable, troubleshoot, identifyand implement improvements, assist and advise in disaster recovery planningfrom component failures standpoint of supported systems and provide operationalanalysis of root cause and system trends.

Responsibilities:

Requires in depth knowledge of supported operating systems,utilities, vendor products, applicable programming languages, diagnostictechniques, database management systems, benchmarking methodologies, applicablecommunications protocols, applicable hardware configurations, use ofstatistical and analytical tools for system monitoring and evaluation. In depth knowledge of technology, network,data and applications architectures. Ability to communicate with various levels and types of end users isalso required.

Maintain frequent interaction with internal and vendortechnical staffs and project managers to ensure effective delivery of solutionsin accordance with project timelines and associated budgets.

Assist with the installation and certification of allsupporting software and hardware in a lab environment in order to assure asound deployment basis for production implementations.

Troubleshoot and resolve critical system issues and provideroot cause analysis.





Deliverables will influence patient care every process,technology and decision matters.

Core Responsibilities (Strategic)

- Design and develop creative solutions to meet challenging requirements while planning for lifecycle management and infrastructure standards
- Lead complex incident investigation and root cause analysis across lab and infrastructure systems
- Diagnose cross-system issues involving OS, applications, databases, and networking
- Define system configurations, security standards, and performance baselines
- Drive capacity planning, scalability, and system optimization strategies
- Contribute to disaster recovery architecture and resiliency planning
- Evaluate and implement recent technologies aligned with enterprise needs
- Communicate system risks, impacts, and remediation strategies to stakeholders

Task / Execute Responsibilities (Operational)

- Install, configure, and maintain Windows/Linux servers and lab environments
- Perform system patching, upgrades, and routine maintenance
- Monitor systems using tools (Dynatrace, SCOM, Splunk, etc.)
- Perform initial incident triage using runbooks and monitoring alerts
- Resolve known issues using documented procedures (service restarts, job reruns, configuration fixes)
- Execute backup, restore, and disaster recovery procedures
- Provision user access, permissions, and configurations
- Escalate unknown or complex issues with logs, metrics, and diagnostics
- Maintain documentation, SOPs, and operational runbooks

Qualifications / Job skills Must have 5+ years experience in deployingtechnically complex infrastructure computing solutions across platforms andcomponents.





Specific platform knowledge in one or more keyareas including Windows Server 2012 & above, Linux Redhat and 7.x &above;, and Apache Tomcat

Experience with Windows 10 and 11 clientoperating systems and application configuration.

Microsoft SCCM Application and patch managementexperience for both clients and servers desirable.

Understanding of SAN-attached devices and toolssuch as NetApp PowerPath, VIPR, and HBAAnywhere very desirable.

Experience with virtual technology, such as,VMWare ESX, Hyper-V, hyperconverged platforms, and private cloud technologiesis highly desirable.

Experience with OS environment running one ormore databases including Microsoft SQLand My SQL desirable

Ability to work with DBAs and understand theirrequirements is necessary.

Demonstrated written and verbal communicationskills and the ability to work collaboratively are essential.

Experience with electronic medical and labspecific applications such as Meditech, Cerner, eClinicalworks, Epic, Vantage,Myla, Telcor, Novanet, and Infinity is preferred.

Working knowledge of key ITIL processes isdesirable.

Experience with application performancemonitoring, operational analytics, and configuration management tools such asDynatrace, SCOM, Splunk, and BMC Patrol is a plus.

Previous experience with application developmentcoding, debugging, testing and delivery into a production environment is highlydesirable.

A solid understanding of compute performancemetrics and tools is highly desirable, to include understanding of CPUutilization levels, CPU and disk queuing, I/O response times, and other keyperformance indicators and their impact on performance.

Understanding of network fundamentals andperformance principles, including a firm understanding of TCPIP protocols.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Systems Engineer - Windows servers administrator (Hyderabad)
🏢 HCA Healthcare UK
📍 Hyderabad