:

- Commercial Deposit Specialist is responsible for inputting processing and fulfilling deposit related accounts ensuring accuracy and compliance with financial regulations

- Handles end to end processing for account opening and maintenance for all commercial accounts while engaging other internal business partners as needed

Key Responsibilities:

- Deposit Fulfillment Process
- Serve as primary partner for all commercial deposit accounts account opening maintenance etc

- Coordinate with operations functions to establish quality standards for delivery of deposit s accounts

- Manage the workflow process to achieve an efficient and productive result

- Verify accuracy and validity of business account titling on all new and revised business accounts banking resolutions and verify receipt of all legal documentation required

- Verify accuracy and validity of all new and revised deposit accounts verify receipt of all legal documentation required

- Create and maintain new and existing clients in core system

- Prepare complete packages for new revised deposit accounts and work with internal clients to execute documents

- Open current revised accounts within the core system according to all banking regulations

- Understand and adhere to all Bank LOB Compliance and Marketing standards policies and procedures especially deposit related

- Key Competencies for Position
- Compelling Communication Openly and effectively communicates with others

- Effectively and transparently shares information and ideas with others

- Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain

- Unites others towards common goal

- Asks for others opinions and ideas and listens actively to gain their support when clarifying expectations agreeing on a solution and checking for satisfaction

- Makes Decisions Solves Problems Seeks deeper understanding and takes action





- Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency

- Collaborates and seeks to understand the root causes of problems

- Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time

- Takes action that is consistent with available facts constraints and probable consequences

- Delights Clients Continuously seeks and applies knowledge leading to a best in class client experience

- Passionately serves internal external clients with excellence

- Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally

- Understands data metrics and or financial information and how they tie to client satisfaction and business outcomes related to position client and or team

- Nurtures client relationships by listening prioritizing and acting responsibly to meet client needs mitigate risk and add shareholder value

Technical Requirements:

- Qualifications and Education Requirements

- Associate degree in administrative services business or equivalent experience required

- Minimum 1 2 years of administrative customer service and or banking experience preferred

- Strong working knowledge of Microsoft Word and Excel

- Understanding of banking regulations and laws related to deposit account opening

- Focus on providing excellent service to all internal clients

- Effective written and verbal communication skills

- Ability to effectively manage time and prioritize meeting deadlines highly productive and efficient multi tasker

- Appropriate attention to detail and organizational skills

- Able to adapt and manage changing priorities and deadlines

- Key Measures of Success Key Deliverables

- Meet Service Level Expectations outlined within Deposit Fulfillment guidelines

- High level of service to internal clients

- Works professionally and collaboratively with Bank Partners

Additional Responsibilities:

- Night Shift

- Any Graduate

Preferred Skills:

Domain->Banking->Banking - ALL

📌 Senior Process Executive (Bengaluru)
🏢 Infosys
📍 Bengaluru