04 Aug
|
Oracle Financial Services Software
|
Mumbai
04 Aug
Oracle Financial Services Software
Mumbai
Senior Field Support Technician Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network setting build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions.
Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks. Oversees response to outage situations for clients.
📌 Senior Field Support Technician (Mumbai)
🏢 Oracle Financial Services Software
📍 Mumbai