: The candidate should have experience in US Healthcare Calling process like AR Caller in Provider Side Vertical or AR Caller in Payer Collections.
- Minimum 1-4 years of Experience in AR callercollections or Patient calling. The candidate should be well versed in calling US Healthcare providers, insurance companies/other Third-Party Administrators. The role is completely target oriented on the number of calls made on a daily basis.
- Should have valuable communication with neutral accent preferred. Follow every aspect of SOP without fail
- Complete received Audits with Quality
- To achieve Quality and production target.
- Follow project related protocols and instructions.
- Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis.
- Check with Manager /TL in case of clarifications
- All emails from Manager should be answered promptly without fail
- Ensure compliance of entire team for HIPAA, OIG.
- Conduct all job functions and responsibilities in accordance with all company Compliance, Information Security and regulatory policies, procedures and programs.
📌 Senior Executive (Chennai)
🏢 EXL
📍 Chennai
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