About Voya:

Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation.

We support and deliver innovative solutions to Voya’s Retirement, Employee Benefits, and Investment Management businesses.

More information about us is available at: https://www.voyaindia.com

Role Summary:

Achieve stringent daily productivity targets.

Will be responsible for processing participants plan level transactions.

Strict adherence to non-disclosure of client information by preserving client confidentiality.





Research on the queries requests sent by the business partner’s transaction processing client support teams and replying to the same with minimum response time.

Work with onshore partners and build professional relationship.

Taking active participation in process improvements and automation.

Excellent process skills with ability to identify and prioritize high value transactions.

Completing assigned responsibilities within defined SLAs.

Roles & Responsibility:

Should be a Graduate

Should have excellent communication and analytical skills

Should be a self-starter, proactive and target oriented

Should have knowledge in MS office applications

Should be versatile to work in night shifts and must extend when business required

Primary Skill:

Wealth Operations, Retirement Services

Secondary Skill:

Money OUT(Death Claim, Death Ben)

Qualifications:

Graduate

Location:

Noida

📌 Senior Associate (India)
🏢 Voya Financial
📍 India