he Sr. Analyst, US Consumer Services Specialized Risk Management will:

- Assist in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP48 Privacy Risk Management Policy)
- Assist in specific activities / tasks required to support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs
- Assist in administrative activities to compile topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise
- Assist in administrative activities required to compile materials and disseminate targeted training and awareness programs to increase understanding and management of specific risk topics within US Consumer Services
- Assist in specific activities / tasks required to support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas
- Assist in specific tasks / activities required to research and gather topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes
- Assist in specific activities / tasks required to gather topical risk strategies and procedures to align with changes in the business setting and regulatory landscape




- Assist in specific activities / tasks to gather relevant operational risk insights, better practices, themes, etc. across the enterprise

Required Qualifications:

- 2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities
- Project management, communication, and interpersonal skills
- Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
- Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications:

- Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
- IAPP Certification or other Privacy Certification would be preferred

Experience in at least one of the following:
- Assisting in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight
- Assisting in specific activities / tasks required to support advising on decentralized risk types into broader operational risk policies and programs

📌 Senior Analyst - US Consumer Services Control Management (Gurugram)
🏢 American Express
📍 Gurugram