Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work.

We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview Join Gallagher’s Centre of Excellence (GCoE), where we’re shaping the future of insurance services. As part of a global team, you’ll help deliver exceptional service to our clients while working in a cooperative and supportive environment. With over 15,000 colleagues across seven locations in India, GCoE is a hub of innovation and excellence.

This is your chance to be part of a company that values integrity, teamwork, and growth. At Gallagher, we believe in empowering our people to make a difference and thrive in their careers. How you'll make an impact In this role, you’ll be the go-to person for policy servicing and customer support. You’ll work closely with our branches, ensuring smooth operations and exceptional service delivery.

Here’s what you’ll do

Manage the full policy lifecycle, from servicing to resolving queries.

Build strong relationships with branch staff, retailers, and carriers.

Prioritise tasks and ensure timely responses to customer needs.





Collaborate with teams to meet regulatory requirements and reduce penalties.

Act as a trusted partner to producers, supporting their success.

Your work will directly contribute to enhancing customer satisfaction and operational excellence. About you Here’s what you’ll bring to the role:

Clear and confident communication skills, both written and verbal.

Experience in the property and casualty insurance industry.

A proactive approach to problem-solving and decision-making.

The ability to manage multiple tasks and prioritise effectively.

A commitment to delivering high-quality service and building strong relationships.

If you’re ready to make an impact and grow with a global leader, we’d love to hear from you.

Additional Information At

Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation

Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

📌 Senior Analyst - Service Support Management (Karnataka)
🏢 Gallagher
📍 Karnataka