- Lead projects involving labor capacity strategies, validation of instore execution, strategic initiatives that support and drive optimization of operations in the stores.
- SME for MST business by in depth knowledge of the MST metrics & dashboards.
- Responsible for creating Job aids to aid the in-store execution.
- Provide recommendation and insights to drive impactful business decisions.
- Responsible for developing and maintaining global partnership for seamless exchange of knowledge and context.
- Knowledge Management - create, validate the SOPs for all the processes.
- Implement Project Management practices to help the team deliver projects within prescribed timelines with expected level of quality.
- Work in a team environment with focus on achieving team goals vs individual goals.
- B.com / BBM / MBA / Retail Operations Management
Skill Set Required
Primary Skills (must have)
- Understanding of Retail Industry (local or global)
- Solid communication skills - ability to comprehend, articulate and seamlessly communicate locally and globally
- Problem Solving - ability to leverage data, information and visuals to solve business and execution challenges.
- Strong understanding of Project Management practices
Secondary Skills (desired)
- Project Management Certification
- Six Sigma Certification
- Business Analysis - Data gathering, Data interpretation and Visualization.