– Senior Academic Counsellor

Position: Senior Academic Counsellor

Department: Admissions & Student Success

Location: Technovalley Software India Pvt. Ltd., Kochi, Kerala

Reporting To: Admissions Manager / Director – Academics

Employment Type: Full-Time

About Technovalley

Founded in July 2016, Technovalley Software India Pvt. Ltd. is a global technology consulting and IT certification company headquartered in Kochi, Kerala, with operations across India, Qatar, UAE, Botswana, and Zambia.

As a Microsoft Global Training Partner, NASSCOM FutureSkills Prime Partner, Government Skilling Partner, and ISO 9001:2015 Certified Organization , Technovalley has certified more than

20,000 professionals through over 200 internationally recognized certification programs in Cybersecurity, Artificial Intelligence, Data Science, Cloud Computing, Digital Marketing, Software Development, and other emerging technologies.

Position Overview The Senior Academic Counsellor is responsible for guiding students and working professionals in selecting the most suitable career-oriented certification and diploma programs offered by Technovalley. The role combines career counselling, consultative selling, admissions management, relationship building, and mentoring junior counsellors to achieve admission and revenue targets while delivering an exceptional learner experience.

The ideal candidate should have prior experience in EdTech, IT training institutes, or higher education organizations such as NIIT, Aptech, Jetking, Networkers Home, Seed Infotech, IIHT, or similar organizations. Experience in counselling students for technology programs is highly preferred.

Key ResponsibilitiesStudent Career Counselling

- Counsel students, graduates, and working professionals regarding career opportunities in:
- Artificial Intelligence
- Agentic AI
- Cybersecurity
- Ethical Hacking
- Cloud Computing
- Data Science
- Digital Marketing
- Software Development
- DevOps
- Networking
- Understand the candidate's educational background and career aspirations.
- Recommend suitable certification or diploma programs.
- Conduct one-to-one career counselling sessions.
- Deliver career guidance presentations and webinars.

Admissions & Sales
- Convert enquiries into successful admissions.
- Handle inbound and outbound counselling calls.
- Manage walk-in enquiries professionally.




- Achieve monthly admission and revenue targets.
- Maintain high conversion ratios.
- Guide students through documentation and enrollment.
- Explain course structure, international certifications, placement support, scholarships, and payment plans.
- Upsell advanced certifications and learning pathways.

Lead Management
- Manage leads generated through:
- Website
- Social Media
- Digital Campaigns
- Education Fairs
- University Partnerships
- Corporate Programs
- Walk-ins
- Ensure timely follow-ups.
- Update CRM daily.
- Maintain accurate enquiry records.
- Prepare admission forecasts.

Student Relationship Management
- Build strong relationships with students and parents.
- Resolve admission-related queries.
- Coordinate with academic, finance, and placement teams.
- Ensure smooth onboarding.
- Maintain high student satisfaction.

Team Leadership
- Mentor and support junior Academic Counsellors.
- Monitor counselling quality.
- Share counselling best practices.
- Conduct product knowledge sessions.
- Assist management in improving admission processes.

Marketing Support
- Participate in:
- Education fairs
- College seminars
- Career guidance programs
- Webinars
- Open houses
- School outreach initiatives
- Represent Technovalley professionally during promotional events.

Reporting & Analytics Prepare daily, weekly, and monthly reports covering:
- Lead status
- Conversion ratio
- Revenue achievement
- Counselling effectiveness
- Student feedback
- Lost opportunity analysis
- Sales pipeline

Required Qualifications
- Bachelor's Degree (Mandatory)
- MBA / Master's Degree (Preferred)

Preferred backgrounds:
- Computer Science
- Information Technology
- Engineering
- Business Administration
- Management
- Commerce

Experience
- 3–7 years in Academic Counselling, Admissions, or EdTech Sales.
- Experience in IT Training, Technology Education, or Certification companies is mandatory.
- Proven experience achieving admission and revenue targets.




- Experience counselling students for technology programs is highly desirable.

Technical Knowledge

Strong understanding of

- Artificial Intelligence
- Generative AI
- Agentic AI
- Data Science
- Cybersecurity
- Ethical Hacking
- CEH
- CHFI
- Cloud Computing
- AWS
- Azure
- Microsoft Certifications
- Python
- MERN Stack
- Full Stack Development
- Digital Marketing

(Technical expertise is not required at an engineering level, but candidates should confidently explain career pathways and program perks.) Skills RequiredExcellent Communication Skills

- Fluent English
- Fluent Malayalam
- Hindi is an added advantage

Counselling Skills
- Career Guidance
- Student Relationship Management
- Active Listening
- Need Analysis
- Persuasive Communication

Sales Skills
- Consultative Selling
- Negotiation
- Closing Admissions
- Lead Nurturing
- Objection Handling
- Revenue Generation

Technical Skills
- CRM Software
- MS Office
- Google Workspace
- Excel Reporting
- Online Meeting Platforms

Key Performance Indicators (KPIs)
- Monthly Admission Target
- Revenue Achievement
- Lead Conversion Ratio
- Follow-up Compliance
- Student Satisfaction Score
- CRM Accuracy
- Repeat Enrolments
- Referral Admissions
- Webinar Participation
- Institutional Tie-ups Supported

Preferred Candidate Profile Candidates with prior experience in:
- NIIT
- Aptech
- Jetking
- IIHT
- Networkers Home
- Seed Infotech
- ICT Academy
- EdTech Companies
- Universities
- Engineering Colleges
- Higher Education Institutions

What We Offer
- Attractive Fixed Salary
- Industry-leading Performance Incentives
- Career Growth Opportunities
- Leadership Development
- International Exposure
- Opportunity to work with Microsoft Global Training Partner
- Exposure to Global Technology Certifications
- Continuous Learning & Professional Development

Why Join Technovalley?
- At Technovalley, you won't just sell courses—you'll help transform careers. Every counselling session is an opportunity to guide aspiring professionals toward globally recognized certifications and future-ready careers in AI, Cybersecurity, Data Science, Cloud Computing, and emerging technologies. Join an organization that has empowered 20,000+ professionals over the past decade and is shaping the next generation of the global digital workforce.

📌 Senior Academic Advisor (Kochi)
🏢 Technovalley Software India Private
📍 Kochi