PFB the JD for your reference.

Role: Security Technician

Experience: 7-9 Years

Location: Pune

Shift: UK Shift

Requirement: Endpoint Detect and Respond (EDR), Cortex XDR.

Responsibilities:

The Candidate should be able to communicate with Customers and understand the problem statement and act on it, Experience in CyberArk Privileged Account Security and supporting L2 support. Investigate and resolve complex technical issues related to PAM, especially those involving CyberArk products like CyberArk Privileged Access Security. Create and maintain technical documentation, knowledge base articles, and guides to help customers and internal teams.

Manage and escalate critical support issues, when necessary,



while maintaining explicit communication with customers to manage expectations.Ensure that customer issues are resolved in a timely and satisfactory manner, striving for high levels of customer satisfaction. Ensure that customer issues are resolved in a timely and satisfactory manner, striving for high levels of customer satisfaction. Stay updated on evolving cybersecurity threats, industry compliance requirements, and emerging technologies.

Implement monitoring and reporting solutions to proactively identify and address potential security risks and issues.

Note: Please apply on the above given link.

Role: Other

Industry Type: IT Services & Consulting

Department: Other

Employment Type: Full Time, Permanent

Role Category: Other

Education

UG: Any Graduate

📌 Security Technician (Pune)
🏢 Fujitsu
📍 Pune