Skillset: SAP Service Delivery Manager Experience: 15 - 25 Years Job Location: Bangalore : Role Summary SAP SDM responsible for end‑to‑end delivery and governance of SAP services (AMS / Projects / Enhancements) across customer accounts. The role acts as the primary interface between client stakeholders and delivery teams, ensuring SLA adherence, service quality, operational stability, and continuous improvement.
- Understanding of:
- SAP modules (SD/MM/FICO/PP etc.)
- SAP integrations (PI/PO, APIs, BTP)
- Knowledge of AMS and support models Service Management - ITIL processes (Incident, Problem, Change, Release)
- SLA/KPI governance and reporting
- Experience in ServiceNow or similar tools Leadership & Soft Skills - Stakeholder management & CXO engagement
- Robust communication & presentation skills
- Decision-making and problem solving
- Team leadership across global delivery models Experience & Qualification - 15 - 25 years overall experience
- Minimum 5+ years in SAP SDM / Delivery Manager role
- Proven experience in:
- SAP AMS & project delivery
- Multi-client / multi-geography engagements
- Preferred:
- PMP / ITIL Certification
- SAP certifications Regards, Bala
📌 Sap Service Delivery Manager (Bengaluru)
🏢 Career Soft Solutions
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.