- Help design, build and continuously improve the clients online platform.

- Research, suggest and implement new technology solutions following best practices/standards.

- Take responsibility for the resiliency and availability of different products.

- Be a productive member of the team.

Requirements

- 7+ years of experience in SAP Enable Now, Digital Adoption Platforms (DAP), enterprise learning solutions, or SAP application support.

- Bachelor's or Master's degree in Engineering, Information Technology, Education Technology, or a related field.

- Experience working in Application Management Services (AMS), production support, or post-go-live SAP support environments is preferred.

- Support SAP Enable Now activities for global SAP S/4HANA implementations and post-go-live application maintenance.

- Develop, maintain, and enhance SAP Enable Now learning assets, including simulations, guided tours, work instructions, process documentation, and in-application help.

- Provide functional support by managing incidents, service requests, defect resolution, and root cause analysis while meeting SLA commitments.

- Collaborate with Business Process Owners, key users, and project teams to ensure learning content remains aligned with evolving business processes.

- Perform impact analysis, testing, and validation of Enable Now content following system enhancements, releases, and deployments.

- Maintain content libraries, templates, documentation standards, and governance processes to ensure consistency and knowledge management.





- Monitor user feedback and application issues to improve digital adoption and user experience.

- Support user onboarding, training, knowledge transfer, and digital learning initiatives across SAP applications.

- Contribute to continuous improvement by providing functional guidance and promoting best practices for SAP Enable Now.

- Hands-on experience with SAP Enable Now or other Digital Adoption Platforms (DAP) and enterprise learning solutions.

- Knowledge of creating and maintaining digital learning content, including simulations, guided tours, work instructions, and documentation.

- Basic understanding of SAP S/4HANA business processes and enterprise applications.

- Experience with application support, documentation, testing, training, and user adoption initiatives.

- Familiarity with content authoring tools, documentation standards, and digital learning methodologies.

- Positive understanding of SAP S/4HANA integration with enterprise applications.

- Strong analytical, troubleshooting, communication, and stakeholder management skills.

- Ability to work effectively in global, cross-functional teams while supporting multiple business functions.

- SAP Enable Now Certification.

- Experience supporting SAP S/4HANA implementation or rollout projects.

- Familiarity with ITIL-based incident, problem, and change management processes.

- Experience with digital adoption strategies, knowledge management, and learning governance.

- Passion for continuous learning and improving user adoption through digital enablement solutions.

Benefits

- A challenging, innovating environment.

- Opportunities for learning where needed.

📌 SAP Enable Now Functional Engineer (Bengaluru)
🏢 GeekSoft Consulting
📍 Bengaluru