Architect Salesforce customer operations across Service Cloud, Sales Cloud, Data Cloud, integrations, and AI-assisted service journeys.
Responsibilities
- Design scalable Salesforce architecture for customer-facing operating models.
- Lead discovery and solution design with business owners and engineering teams.
- Support delivery governance, release readiness, and production adoption.
Qualifications
- Salesforce architecture experience across service, sales, or data programs.
- Strong integration and data-model judgment.
- Transparent stakeholder communication and delivery leadership.
What you can expect
- Work on enterprise transformation programs with measurable operating outcomes.
- Collaborate with senior platform, data, and AI teams.
- Own decisions from architecture through production adoption.
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