Experience: 6–10 years

Shift Timing: 2:00 PM – 11 PM IST

Location: [Remote/Hybrid — Hyderabad]

About the Role

We're looking for a Release Manager who will wear two hats: owning the evolution of our Salesforce Sales Cloud, Service Cloud, and connected GTM systems, while also driving our release management process — Salesforce production deployments, Bitbucket-based source control, and the overall release cadence. This is a hybrid systems process role suited to someone comfortable both in the weeds of Salesforce administration and in the discipline of managing controlled, predictable releases.

Key Responsibilities

Salesforce & GTM Systems (Sales Cloud / Service Cloud)

- Administer and support Salesforce Sales Cloud and Service Cloud, including configuration, troubleshooting, and enhancement requests
- Manage and support integrations between Salesforce and various GTM tools/systems
- Partner with business stakeholders to translate requirements into scalable Salesforce solutions
- Monitor system health, data integrity, and user support issues across supported clouds

Release Management

- Own and execute the Salesforce production deployment process end-to-end
- Manage source control and branching strategy in Bitbucket
- Coordinate release schedules, change windows,



and deployment sign-offs across teams
- Maintain release documentation, deployment logs, and rollback plans
- Identify opportunities to streamline and automate the release process (CI/CD, deployment tooling, source repo hygiene) and lead these improvements over time

Required Qualifications

- 6–10 years of overall experience, with hands-on Salesforce administration/support experience (Sales Cloud and/or Service Cloud)
- Demonstrated experience managing Salesforce release/deployment processes in a production setting
- Working knowledge of Bitbucket (or similar Git-based source control) and branching/release workflows
- Experience with Salesforce metadata deployment tools (e.g., Change Sets, SFDX, Gearset, Copado, or similar)
- Understanding of GTM system integrations (Hubspot, 6sense, Klue, Gong, Resolv and IronClad)
- Strong coordination and communication skills — able to work across engineering, business, and QA stakeholders
- Comfortable working the 2:00 PM – 11 PM IST shift to overlap with US-based teams

Nice to Have

- Salesforce certifications (Administrator, Platform App Builder, or similar)
- Prior experience in a dual systems-admin release-manager capacity

📌 Salesforce Release Manager (Secunderabad)
🏢 Capital Numbers
📍 Secunderabad